Personal Data

The personal information Karunguru Coffee gather from you is strictly used for the fulfillment of your orders or coffee tour bookings. User data helps us to personalize our website according to each visitor's preferences. User data may, however, be shared with Karunguru Coffee business partners to enhance the customer experience.

The information we learn from customers helps us personalize and continually improve your Karunguru Coffee experience. Here are the types of information we gather.

Sign Up

When you sign up by a completing a form or provide us with any information through our other communication channels, we utilize this data to enhance our website, respond to your requests, customize your future shopping and communicate with you. While visitors to our website are free not to avail certain information, this might prevent them from taking advantage of a variety of features in our website.


Our website employ 'cookies' to collect and store some modest information about your surfing automatically whenever you interact with our website.


When you sign up to our website or place an order, Silicon Online receive a confirmation when you open the e-mail we send to you and if such functionalities are enabled or supported in your computer. However, this is an optional feature. Customers may unsubscribe from promotional emails via a link provided in each email. Overall, the personal data we collect is used to assist us to:

  1. Improve products and services offering
  2. Develop and products and services
  3. Order processing
  4. Products and services delivery
  5. Payment processing
  6. Communication with our customers
  7. Fraud detection and mitigation
  8. Enhance customer experience

Cookies are small files placed in the memory of your browser or device when you visit a website or view a message. Cookies allow a website to recognize a particular device or browser. Like most sites, Karunguru Coffee uses cookies to allow us to record certain pieces of information whenever you visit or interact with our sites, services, applications, messaging, and tools, and to recognize you across devices. Ultimately cookies help us to provide you with a better, faster, and safer experience, and for advertising purposes. You can manage your cookies and your cookie preferences in your browser or device settings. You are free to block, delete, or disable cookies if your device allows this. However, some functionalities require the activation of the cookies and thus deactivating them will constrain your experience in our site.

Your Obligation

Users of our website pledge that they are the direct owners of the content they provide to us and thus have all the necessary rights on the content. Further, our customers guarantee that all the content they provide is current, exact and true, is free from a third party or copyright litigation. It is important for you to protect against unauthorized access to your password and to your computer.


We protect your information using technical and administrative security measures to reduce the risks of loss, misuse, unauthorized access, disclosure, and alteration. We work to protect the security of your information during transmission by encrypting it using Secure Sockets Layer (SSL) software. We do not disclose your personal information to third parties for their marketing and advertising purposes without your explicit consent.

Data Deletion

It is your right to completely delete any data we have collected on you. Please send an email to our inbox to request deletion of your data.